Defining complexity

In the first two chapters, we introduced TiSH and the upper four treads consisting of networked care. We learned about case management, stepped care, integrated care, and directed care. Each tread introduced more technology for digitization such as robotics, IoT, and AI to get closer to the optimum health experience. The complexity increases rapidly with each tread. But what is complexity?

Luckily, defining complexity is not so complex if we involve system engineers. Complexity in our context is the characteristics and resulting behavior of the healthcare system in which many components with multiple relations interact in multiple ways and follow certain guardrails and guidelines. It would suffice for us to concentrate on the characteristics of components and the relations and interactions between the components for now. What can we learn from systems engineers?

Complexity emerges from the many possible interactions. This follows the essence of the definition...