Chapter 11: Exam Preparation Tools and Techniques

The first 10 chapters of this book have been preparing you for this exam by covering the relevant subject matter as it relates to the topic areas. In this chapter, we're focusing less on the materials and more on the certification exam.

By this point, you should understand the capabilities, data model, and integration options of the Salesforce Platform and Service Cloud, B2C Commerce, and Marketing Cloud. You should also understand the capabilities and use cases for complementary products such as Order Management, Heroku, MuleSoft, Tableau, and Salesforce CDP.

Building on the understanding of each product, you should understand and be able to make informed decisions about the cross-cloud data model and integration architecture options between systems. You should also have a clear perspective regarding the target state customer data architecture and best practices.

Preparing for any certification exam requires carefully...