Runbook for Active Directory User Account Provisioning

Now, for this Runbook, we've been challenged by our HR department to come up with a solution for them to be able to create new user accounts for recently joined employees. The request was specifically drawn with the aim for them (HR) to be able to:

• Provide the first and last name

• Provide the department name

• Get that user added to the proper department group and get all the information of the user

• Send the newly created account to the IT department to provide a machine, a phone, and an e-mail address

With these requirements at the back of our minds, let's see which activities we need to get into our Runbook. We'll place these in steps for this example, so it's easy to follow:

• First step: Data input

  So, we definitely need an activity to allow the HR to feed the information into the Runbook. For this, we can use the Initialize Data activity (Runbook control category), or we could work along with a monitored file and read the data from a line...