Using Power Virtual Agents to build your chatbots brings many benefits to you as a non-developer, as well as to your organization. With Power Virtual Agents, you can create chatbots using an easy to use, no-code graphical interface from within a web browser, as shown in the following screenshot:
As shown in the preceding screenshot, Power Virtual Agents has a navigation bar on the left-hand side. The right-hand pane contains the authoring canvas, which is where you can see the questions and messages being relayed. The middle pane allows you to test your bot as you build it.
Power Virtual Agents allows you to understand the questions that are being asked so that customers and users do not have to ask these questions using exactly the same phrases you specified in your chatbot. For example, in the middle pane shown in the preceding screenshot, the question being asked has been phrased differently...