In the first section of this chapter, we are going to briefly look at some general troubleshooting tips. We will start with looking at what the end users are reporting as issues. Is it down to a particular app or desktop configuration? If it is a performance-related issue, we need to be able to correlate that back to the supporting infrastructure components, such as which server their desktop or apps are running on, so that we can isolate host resource issues, such as a slow network or slow disk.
General troubleshooting tips
Look at the bigger picture
Quite often, when there are issues, it is the VDI solution that automatically gets the blame. This is because it is a new deployment, and end user perception is that, because...
