Understanding Power Virtual Agents and the Power Platform
As mentioned previously, at the time of writing, Power Virtual Agents is the newest member of the Power Platform family of products. Our first scenario looks at the functionality available with the Power Platform. As such, licensing aligns with the general Power Platform model, as you can see in the specific guide. The guide covers all modules of the Power Platform, and you should focus your attention on the Power Virtual Agents section for this topic.
As a new member of the Power Platform family, you will notice that the licensing of Power Virtual Agents is slightly decoupled from the other Power Platform services. As of December 31, 2020, Microsoft has revamped the generic Power Platform licensing, dropping certain older plans in favor of newer packaged services. This is part of an ongoing process where Microsoft is taking feedback from the community at large, along with usage statistics and other influential factors....
