How to communicate unexpected results and variances from commitments
Communicating unexpected results and variances from commitments in data solutions requires transparency, proactiveness, and a focus on solutions. Here’s how to navigate this situation effectively:
- Be proactive and timely: Don’t wait until deadlines or meetings to disclose the issue. Inform stakeholders as soon as you identify deviations from commitments or unexpected results.
- Schedule a timely communication session: Depending on the severity of the variance, organize a dedicated meeting or briefing to address the issue directly.
Offer clarity and context
Don’t be afraid to refine and clarify what happened. Be specific, and don’t beat around the bush. Get right into what happened, why it happened, what the impact is, and what you’ll do about it. Start by doing the following:
- Clearly explain the nature of the unexpected results or variances: Provide concise...
