Paths by Zapier – adding branching logic to your Zaps

Paths by Zapier allows you to add branching logic to your Zaps. This means that you can allow different paths with different actions to run based on set criteria. This builds on what you learned about using Filter by Zapier and takes it one step further to allow you to create multi-step workflow automation pathways that run depending on what you have specified. Let's look at a few examples of how you would use Paths by Zapier:

• You might be an online retailer with an e-commerce store, and you have various products that need to be processed in a slightly different way. Product A might be a digital product that needs to be sent for printing, shipping, and fulfillment with Printful. Product B might require assembly prior to shipping, and you need to notify the warehouse team by email, add a card to Trello, and print a shipping note.
• You might have a Gravity Forms form on your website for customer service queries...