Summary

In this chapter, we went through various aspects of Salesforce Chatter. At the beginning of the chapter, we provided you with an overview of Chatter and ways to enable it for your organization. Then, we went ahead and discussed topics for Chatter and branding Chatter e-mail notification. We also went through Chatter group concepts and ways to post a dashboard snapshot to Chatter. Finally, we looked at various Chatter features such as posting a status, creating a poll, and following and unfollowing records or users with file management concepts.

In the next chapter, we will discuss mobile administration, how to install Salesforce1 and SalesforceA, and their respective configurations.