Envisioning your Salesforce Center of Excellence
Your project taskforce has, until this point, consisted of three key roles (refer to Chapter 1, Creating a Vision for Your Salesforce Project), who have done an amazing job getting to this point. Now is the time to envision how to manage your Salesforce program and envision the structure of your Salesforce Center of Excellence (CoE). Your Salesforce taskforce members will continue to play key roles in your new Salesforce CoE.
Understanding the purpose of a Salesforce Center of Excellence
Your Salesforce CoE will be your management and governance framework to oversee your Salesforce program.
The benefits of establishing your Salesforce CoE are multi-faceted:
- To ensure timely delivery of Salesforce projects or features, depending on your chosen delivery methodology
- To ensure your overall Salesforce solution is compliant with regulations that your company is subject to
- To enable faster delivery of innovations and...
