Tracking benefits
Remediation activities are very time-consuming and challenging. It is very common for data quality initiatives to be so focused on this activity that they do not manage stakeholders properly at this stage. The initiative has promised benefits in the business case stage (even if just qualitative benefits). The benefits may have been used to persuade leaders to take resources away from other work to be dedicated to remediation.
It is therefore often very important to start to show that the promised benefits have actually been delivered by the remediation. Where this is done well, you will see the following:
- Leaders encouraging you to continue on to the next process area or data domain
- Previously reluctant stakeholders asking for their area to be added to the roadmap
- Increased investment in related data activities – such as analytics – because the level of confidence in data increases
- Additional areas appointing data stewards/data...
