Success in ITAM requires development of road maps, business cases, practical metrics, time lines, and accountability. Control of IT hardware and software asset costs throughout their life cycles is essential to success.
There are nine key benefits that are derived from ITAM; you should expect all of these outcomes, depending on the scope of your ITAM goals:
- Accountability for assets, services, and their costs
- A road map to best practices
- Practical steps to reach all relevant compliance requirements
- Timely and accurate assessments of future asset needs to meet business and technology initiatives
- An improved position of strength for managing vendors and contracts
- Consistent and proactive software and license management
- Reduced support costs
- Ability to proactively manage service-level agreements (SLAs)
- Reduced security risk by highlighting vulnerabilities on unsupported software and noncompliant software instances
