Intelligence collection metrics
In the last phase of the collection operations life cycle, the collection manager will need to evaluate the collection operation utilizing performance measures. To do this, the collection manager will need to decide on what type of measure they will want to use to evaluate the collection effort. Most organizations start with some sort of quantitative metric that measures the quantity of effort, while more mature organizations move toward implementing a qualitative performance evaluation process that looks at the impact the collected data will have as well as the quality of the source of collection. We will look at both, starting with quantitative metrics.
Quantitative metrics
While trying to define how an organization will produce quantitative metrics to compare the performance of the collection operations, the collection manager should start with defining a unit of measurement. This will be crucial for the organization not only because it will...