Troubleshooting scenarios for video conferencing applications
Video conferencing uses the same protocols as standard telephony, but there is a difference: while in telephony we have one stream of data in each direction, we have a stream of data and a stream of video in video conferencing. When you capture data on the end device, you will see four streams of data: two streams that you send to the other side and two streams of data that are sent back to you.
Another difference is that some video conference applications are still using the H.323 protocol suite, so instead of troubleshooting SIP problems, you will have to troubleshoot H.225 and H.245 connectivity issues. Due to the fact that most applications use SIP and the IETF protocol stack, we will focus on them only.
Getting ready
To troubleshoot a problem in your video conference system, connect the instance of Wireshark with port mirror to the device or to the link to the devices that are functioning badly.
How to do it...
What you will get...