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You're reading from Microsoft System Center 2016 Orchestrator Cookbook Simplify the automation of your administrative tasks

Product type Paperback

Published in Jul 2017

Publisher Packt

ISBN-13 9781786460462

Length 310 pages

Edition 2nd Edition

Tools

Microsoft System Center Configuration Manager

Concepts

Networking

Authors (4):

Steve Beaumont

Andreas Baumgarten

Michael Seidl

Samuel Erskine (EUR)

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Table of Contents (8) Chapters

Preface

1. Unpacking System Center 2016 Orchestrator FREE CHAPTER

2. The Initial Configuration of SCO 2016

3. Planning and Creating Runbooks

4. Building Advanced Runbooks

5. Simple Runbooks for Your Daily Tasks

6. Advanced Runbooks for Your Daily Tasks

7. Doing More with Orchestrator

SCSM – Raising priority, if an affected user is a VIP

Now, we will create a System Center Service Manager related Runbook to increase the priority if the affected user is a VIP. Our VIPs are all members of a special Active Directory Group.

A Runbook will monitor the creation or updating of an SCSM Incident, get the affected user, check if the user is a member of our Active Directory Group, and increase the priority by changing the impact and urgency related to our SCSM Priority Matrix.

Getting ready

This recipe will leverage System Center 2016 Service Manager to monitor your incidents.

To successfully finish this recipe, follow the recipes in Chapter 2, The Initial Configuration of SCO 2016, to register, deploy, and...

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Authors (4)

Seidl

Michael Seidl is a senior consultant and team leader in service management and automation, working for Base-IT, a Gold Partner in Systems Management, located in Austria. He is a two-time System Center Cloud and Datacenter Management MVP and a well-certified Microsoft Engineer with MCSA and MCSE. His experience as an IT consultant has been growing since 2001 and is mainly focused on SCDPM, SCO, SCSM, and PowerShell. Working with some of the biggest companies in Austria gives him the opportunity to work on great projects with complex requirements. Michael is focused on transforming IT departments through service management, systems management, cloud technologies, and automation. Michael regularly shares his experience on the TechNet Forum. You can follow him on Twitter at @TechguyAt. His Facebook page is TechguyAT.

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Andreas Baumgarten

Andreas Baumgarten is a Microsoft MVP and works as an IT Architect with the German IT service provider H&D International Group. He has been working as an IT professional for more than 20 years. Microsoft technologies have always accompanied him, and he can also look back on more than 14 years' experience as a Microsoft Certified Trainer. Since 2008, he has been responsible for the field of Microsoft System Center technology consulting and ever since has taken part in Microsoft System Center Service Manager (2010, 2012, 2012 R2 and 2016); additionally, he has participated in the Microsoft System Center Technology Adoption Program with H&D since many years. With his deep inside-technology know-how and his broad experience across the Microsoft System Center product family and IT management, he now designs and develops private and hybrid cloud solutions for customers all over Germany and Europe. In July 2017, he was awarded the Microsoft Most Valuable Professional (MVP) title for System Center Cloud and Datacenter Management for the sixth year in a row.

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Samuel Erskine (EUR)

Samuel Erskine is a Systems Management Sr Technical Specialist, Trainer and Author , focused on System Center and MS Cloud technologies. Sam is the content designer and lead author of three Microsoft System Center Cookbooks and co-author of two System Center Unleashed books. He’s also a Microsoft MCT , MVP and a regular speaker at community user groups and conferences worldwide.

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Beaumont

Steve Beaumont has worked for more years than he cares to admit within IT, starting with desktop support. He is now the Product Development Director of PowerONPlatforms and a Microsoft MVP within the Cloud and Datacenter Management area, where he helps organizations realize the benefits of the hybrid cloud. He is also a co-author of the Microsoft System Center 2012 Service Manager, Orchestrator and Operations Manager cookbooks. His passion for everything about System Center, Azure and IT systems management reflects through all areas of his work, presentation and day-to-day life in the form of new and innovative solutions brought to market by PowerONPlatforms.

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