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Learn Docker - Fundamentals of Docker 18.x
Learn Docker - Fundamentals of Docker 18.x

Learn Docker - Fundamentals of Docker 18.x: Everything you need to know about containerizing your applications and running them in production

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Profile Icon Dr. Gabriel N. Schenker
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Profile Icon Dr. Gabriel N. Schenker
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Paperback Apr 2018 398 pages 1st Edition
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Learn Docker - Fundamentals of Docker 18.x

What Are Containers and Why Should I Use Them?

This first chapter of this book will introduce you to the world of containers and their orchestration. The book starts from the beginning, assuming no prior knowledge in the area of containers, and will give you a very practical introduction into the topic.

In this chapter, we are focusing on the software supply chain and the friction within it. We then present containers as a means to reduce this friction and add enterprise-grade security on top of it. In this chapter, we also look into how containers and the ecosystem around them are assembled. We specifically point out the distinction between the upstream Operations Support System (OSS) components, united under the code name Moby, that form the building blocks of the downstream products of Docker and other vendors.

The chapter covers the following topics:

  • What are containers?
  • Why are containers important?
  • What's the benefit for me or for my company?
  • The Moby project
  • Docker products
  • The container ecosystem
  • Container architecture 

After completing this module, you will be able to:

  • Explain in a few simple sentences to an interested layman what containers are, using an analogy such as physical containers
  • Justify to an interested layman why containers are so important, using an analogy such as physical containers versus traditional shipping, or apartment homes versus single family homes, and so on
  • Name at least four upstream open source components that are used by the Docker products, such as Docker for Mac/Windows
  • Identify at least three Docker products

Technical requirements

This chapter is a theoretical introduction into the topic. Therefore, there are no special technical requirements for this chapter.

What are containers?

A software container is a pretty abstract thing and thus it might help if we start with an analogy that should be pretty familiar to most of the readers. The analogy is a shipping container in the transportation industry. Throughout history, people have been transporting goods from one location to another by various means. Before the invention of the wheel, goods would most probably have been transported in bags, baskets, or chests on the shoulders of the humans themselves, or they might have used animals such as donkeys, camels, or elephants to transport them.

With the invention of the wheel, transportation became a bit more efficient as humans would built roads on which they could move their carts along. Many more goods could be transported at a time. When we then introduced the first steam-driven machines, and later gasoline driven engines, transportation became even more powerful. We now transport huge amounts of goods in trains, ships, and trucks. At the same time, the type of goods became more and more diverse, and sometimes complex to handle.

In all these thousands of years, one thing did not change though, and that was the necessity to unload the goods at the target location and maybe load them onto another means of transportation. Take, for example, a farmer bringing a cart full of apples to a central train station where the apples are then loaded onto a train, together with all the apples from many other farmers. Or think of a winemaker bringing his barrels of wine with a truck to the port where they are unloaded, and then transferred to a ship that will transport the barrels overseas.

This unloading from one means of transportation and loading onto another means of transportation was a really complex and tedious process. Every type of good was packaged in its own way and thus had to be handled in its own way.  Also, loose goods risked being stolen by unethical workers, or goods could be damaged in the process.

Then, there came the container, and it totally revolutionized the transportation industry. The container is just a metallic box with standardized dimensions. The length, width, and height of each container is the same. This is a very important point. Without the world agreeing on a standard size, the whole container thing would not have been as successful as it is now.

Now, with standardized containers, companies who want to have their goods transported from A to B package those goods into these containers. Then, they call a shipper which comes with a standardized means for transportation. This can be a truck that can load a container or a train whose wagons can each transport one or several containers. Finally, we have ships that are specialized in transporting huge amounts of containers. The shippers never need to unpack and repackage goods. For a shipper, a container is a black box and they are not interested in what is in it nor should they care in most cases. It is just a big iron box with standard dimensions. The packaging of goods into containers is now fully delegated to the parties that want to have their goods shipped, and they should know best on how to handle and package those goods.

Since all containers have the same standardized shape and dimensions, the shippers can use standardized tools to handle containers, that is, cranes that unload containers, say from a train or a truck, and load them onto a ship or vice versa. One type of crane is enough to handle all the containers that come along over time. Also, the means of transportation can be standardized, such as container ships, trucks, and trains.

Because of all this standardization, all the processes in and around shipping goods could also be standardized and thus made much more efficient than they were before the age of containers.

I think by now you should have a good understanding of why shipping containers are so important and why they revolutionized the whole transportation industry. I chose this analogy purposefully, since the software containers that we are going to introduce here fulfill the exact same role in the so-called software supply chain as shipping containers do in the supply chain of physical goods.

In the old days, developers would develop a new application. Once that application was completed in the eyes of the developers, they would hand this application over to the operations engineers that were then supposed to install it on the production servers and get it running. If the operations engineers were lucky, they even got a somewhat accurate document with installation instructions from the developers. So far so good, and life was easy.

But things got a bit out of hand when in an enterprise, there were many teams of developers that created quite different types of applications, yet all needed to be installed on the same production servers and kept running there. Usually, each application has some external dependencies such as which framework it was built on or what libraries it uses and so on. Sometimes, two applications would use the same framework but in different versions that might or might not be compatible between each other. Our operations engineer's life became much harder over time. They had to be really creative on how they could load their ship, which is of course their servers with different applications without breaking something.

Installing a new version of a certain application was now a complex project on its own and often needed months of planning and testing. In other words, there was a lot of friction in the software supply chain. But these days, companies rely more and more on software and the release cycles become shorter and shorter. We cannot afford anymore to just have a new release maybe twice a year. Applications need to be updated in a matter of weeks or days, or sometimes even multiple times per day. Companies that do not comply risk going out of business due to the lack of agility. So, what's the solution?

A first approach was to use virtual machines (VMs). Instead of running multiple applications all on the same server, companies would package and run a single application per VM. With it, the compatibility problems were gone and life seemed good again. Unfortunately, the happiness didn't last for long. VMs are pretty heavy beasts on their own since they all contain a full-blown OS such as Linux or Windows Server and all that for just a single application. This is as if in the transportation industry you would use a gigantic ship just to transport a truck load of bananas. What a waste. That can never be profitable.

The ultimate solution to the problem was to provide something much more lightweight than VMs but also able to perfectly encapsulate the goods it needed to transport. Here, the goods are the actual application written by our developers plus (and this is important) all the external dependencies of the application, such as framework, libraries, configurations, and more. This holy grail of a software packaging mechanism was the Docker container.

Developers use Docker containers to package their applications, frameworks, and libraries into them, and then they ship those containers to the testers or to the operations engineers. For the testers and operations engineers, the container is just a black box. It is a standardized black box, though. All containers, no matter what application runs inside them, can be treated equally. The engineers know that if any container runs on their servers, then any other containers should run too. And this is actually true, apart from some edge cases which always exist.

Thus, Docker containers are a means to package applications and their dependencies in a standardized way. Docker then coined the phrase—Build, ship and run anywhere.

Why are containers important?

These days, the time between new releases of an application become shorter and shorter, yet the software itself doesn't become any simpler. On the contrary, software projects increase in complexity. Thus, we need a way to tame the beast and simplify the software supply chain.

We also hear every day how much more cyber crimes are on the rise. Many well-known companies are affected by security breaches. Highly sensitive customer data gets stolen, such as social security numbers, credit card information, and more. But not only customer data is compromised, sensitive company secrets are also stolen.

Containers can help in many ways. First of all, Gartner has found in a recent report that applications running in a container are more secure than their counterparts not running in a container. Containers use Linux security primitives such as Linux kernel namespaces to sandbox different applications running on the same computers and control groups (cgroups), to avoid the noisy neighbor problem where one bad application is using all available resources of a server and starving all other applications.

Due to the fact that container images are immutable, it is easy to have them scanned for known vulnerabilities and exposures, and in doing so, increase the overall security of our applications.

Another way we can make our software supply chain more secure when using containers is to use content trust. Content trust basically ensures that the author of a container image is who they pretend to be and that the consumer of the container image has a guarantee that the image has not been tampered with in transit. The latter is known as a man-in-the-middle (MITM) attack.

All that I have just said is of course technically also possible without using containers, but since containers introduce a globally accepted standard, it makes it so much easier to implement those best practices and enforce them.

OK, but security is not the only reason why containers are important. There are other reasons:

One of them is the fact that containers make it easy to simulate a production-like environment, even on a developer's laptop. If we can containerize any application, then we can also containerize, say, a database such as Oracle or MS SQL Server. Now, everyone who has ever had to install an Oracle database on a computer knows that this is not the easiest thing to do and it takes a lot of space away on your computer. You wouldn't want to do that to your development laptop just to test whether the application you developed really works end to end. With containers at hand, I can run a full-blown relational database in a container as easily as saying 1, 2, 3. And when I'm done with testing, I can just stop and delete the container and the database is gone without leaving a trace on my computer.

Since containers are very lean compared to VMs, it is not uncommon to have many containers running at the same time on a developer's laptop without overwhelming the laptop.

A third reason why containers are important is that operators can finally concentrate on what they are really good at, provisioning infrastructure, and running and monitoring applications in production. When the applications they have to run on a production system are all containerized, then operators can start to standardize their infrastructure. Every server becomes just another Docker host. No special libraries of frameworks need to be installed on those servers, just an OS and a container runtime such as Docker.

Also, the operators do not have to have any intimate knowledge about the internals of the applications anymore since those applications run self-contained in containers that ought to look like black boxes to the operations engineers, similar to how the shipping containers look to the personnel in the transportation industry.

What's the benefit for me or for my company?

Somebody once said that today, every company of a certain size has to acknowledge that they need to be a software company. Software runs all businesses, period. As every company becomes a software company, there is a need to establish a software supply chain. For the company to remain competitive, their software supply chain has to be secure and efficient. Efficiency can be achieved through thorough automation and standardization. But in all three areas, security, automation, and standardization, containers have shown to shine. Large and well-known enterprises have reported that when containerizing existing legacy applications (many call them traditional applications) and establishing a fully automated software supply chain based on containers, they can reduce the cost used for maintenance of those mission-critical applications by a factor of 50 to 60% and they can reduce the time between new releases of these traditional applications by up to 90%.

That said, the adoption of container technology saves these companies a lot of money, and at the same time it speeds up the development process and reduces the time to market.

The Moby project

Originally, when the company Docker introduced Docker containers, everything was open source. Docker didn't have any commercial products at this time. The Docker engine which the company developed was a monolithic piece of software. It contained many logical parts, such as the container runtime, a network library, a RESTful API, a command-line interface, and much more.

Other vendors or projects such as Red Hat or Kubernetes were using the Docker engine in their own products, but most of the time they were only using part of its functionality. For example, Kubernetes did not use the Docker network library of the Docker engine but provided its own way of networking. Red Hat in turn did not update the Docker engine frequently and preferred to apply unofficial patches to older versions of the Docker engine, yet they still called it the Docker engine.

Out of all these reasons and many more, the idea emerged that Docker had to do something to clearly separate the Docker open source part from the Docker commercial part. Furthermore, the company wanted to prevent competitors from using and abusing the name Docker for their own gains. This was the main reason why the Moby project was born. It serves as the umbrella for most of the open source components Docker developed and continues to develop. These open source projects do not carry the name Docker in them anymore.

Part of the Moby project are components for image management, secret management, configuration management, and networking and provisioning, to name just a few. Also, part of the Moby project are special Moby tools that are, for example, used to assemble components into runnable artifacts.

Some of the components that technically would belong to the Moby project have been donated by Docker to the Cloud Native Computing Foundation (CNCF) and thus do not appear in the list of components anymore. The most prominent ones are containerd and runc which together form the container runtime.   

Docker products

Docker currently separates its product lines into two segments. There is the Community Edition (CE) which is closed source yet completely free, and then there is the Enterprise Edition (EE) which is also a closed source and needs to be licensed on a yearly basis. The enterprise products are backed by 24 x 7 support and are supported with bug fixes much longer than their CE counterparts.

Docker CE

Part of the Docker community edition are products such as the Docker Toolbox, Docker for Mac, and Docker for Windows. All these three products are mainly targeting developers. 

Docker for Mac and Docker for Windows are easy-to-install desktop applications that can be used to build, debug, and test Dockerized applications or services on a Mac or on Windows. Docker for Mac and Docker for Windows are complete development environments which deeply integrated with their respective hypervisor framework, networking, and filesystem. These tools are the fastest and most reliable way to run Docker on a Mac or on Windows.

Under the umbrella of the CE, there are also two products that are more geared towards operations engineers. Those products are Docker for Azure and Docker for AWS.

For example, with Docker for Azure, which is a native Azure application, you can set up Docker in a few clicks, optimized for and integrated to the underlying Azure Infrastructure as a Service (IaaS) services. It helps operations engineers to accelerate time to productivity in building and running Docker applications in Azure.

Docker for AWS works very similar but for Amazon's cloud.

Docker EE

The Docker EE consists of the two products Universal Control Plane (UCP) and Docker Trusted Registry (DTR) that both run on top of Docker Swarm. Both are Swarm applications. Docker EE builds on top of the upstream components of the Moby project and adds enterprise-grade features such as role-based access control (RBAC), multi tenancy, mixed clusters of Docker Swarm and Kubernetes, web-based UI, and content trust, as well as image scanning on top of it.

The container ecosystem

There has never been a new technology introduced in IT that penetrated the landscape so quickly and so thoroughly than containers. Any company that doesn't want to be left behind cannot ignore containers. This huge interest in containers from all sectors of the industry has triggered a lot of innovation in this sector. Numerous companies have specialized in containers and either provide products that build on top of this technology or build tools that support it.

Initially, Docker didn't have a solution for container orchestration thus other companies or projects, open source or not, tried to close this gap. The most prominent one is Kubernetes which was initiated by Google and then later donated to the CNCF. Other container orchestration products are Apache Mesos, Rancher, Red Hat's Open Shift, Docker's own Swarm, and more. 

More recently, the trend goes towards a service mesh. This is the new buzz word. As we containerize more and more applications, and as we refactor those applications into more microservice-oriented applications, we run into problems that simple orchestration software cannot solve anymore in a reliable and scalable way. Topics in this area are service discovery, monitoring, tracing, and log aggregation. Many new projects have emerged in this area, the most popular one at this time being Istio, which is also part of the CNCF.

Many say that the next step in the evolution of software are functions, or more precisely, Functions as a Service (FaaS). Some projects exist that provide exactly this kind of service and are built on top of containers. One prominent example is OpenFaaS.

We have only scratched the surface of the container ecosystem. All big IT companies such as Google, Microsoft, Intel, Red Hat, IBM, and more are working feverishly on containers and related technologies. The CNCF that is mainly about containers and related technologies, has so many registered projects, that they do not all fit on a poster anymore. It's an exciting time to work in this area. And in my humble opinion, this is only the beginning. 

Container architecture

Now, let's discuss on a high level how a system that can run Docker containers is designed. The following diagram illustrates what a computer on which Docker has been installed looks like. By the way, a computer which has Docker installed is often called a Docker host, because it can run or host Docker containers:

High-level architecture diagram of the Docker engine

In the preceding diagram, we see three essential parts:

  • On the bottom, we have the Linux operating system
  • In the middle dark gray, we have the container runtime
  • On the top, we have the Docker engine

Containers are only possible due to the fact that the Linux OS provides some primitives, such as namespaces, control groups, layer capabilities, and more which are leveraged in a very specific way by the container runtime and the Docker engine. Linux kernel namespaces such as process ID (pid) namespaces or network (netnamespaces allow Docker to encapsulate or sandbox processes that run inside the container. Control groups make sure that containers cannot suffer from the noisy neighbor syndrome, where a single application running in a container can consume most or all of the available resources of the whole Docker host. Control groups allow Docker to limit the resources, such as CPU time or the amount of RAM that each container gets maximally allocated.

The container runtime on a Docker host consists of containerd and runc. runc is the low-level functionality of the container runtime and containerd, which is based on runc, provides the higher-level functionality. Both are open source and have been donated by Docker to the CNCF.

The container runtime is responsible for the whole life cycle of a container. It pulls a container image (which is the template for a container) from a registry if necessary, creates a container from that image, initializes and runs the container, and eventually stops and removes the container from the system when asked. 

The Docker engine provides additional functionality on top of the container runtime, such as network libraries or support for plugins. It also provides a REST interface over which all container operations can be automated. The Docker command-line interface that we will use frequently in this book is one of the consumers of this REST interface.

Summary

In this chapter, we looked at how containers can massively reduce the friction in the software supply chain and on top of that, make the supply chain much more secure.

In the upcoming chapter, we will familiarize ourselves with containers. We will learn how to run, stop, and remove containers and otherwise manipulate them. We will also have a pretty good overview over the anatomy of containers. For the first time, we're really going to get our hands dirty and play with these containers, so stay tuned.

Questions

Please solve the following questions to assess your learning progress:

  1. Which statements are correct (multiple answers are possible)?
    1. A container is kind of a lightweight VM
    2. A container only runs on a Linux host
    3. A container can only run one process
    4. The main process in a container always has PID 1
    5. A container is one or more processes encapsulated by Linux namespaces and restricted by cgroups
  2. Explain to an interested layman in your own words, maybe using analogies, what a container is.
  3. Why are containers considered to be a game changer in IT? Name three to four reasons.
  4. What does it mean when we claim: If a container runs on a given platform then it runs anywhere...? Name two to three reasons why this is true.
  5. True or False: Docker containers are only really useful for modern greenfield applications based on microservices. Please justify your answer.
  6. How much does a typical enterprise save when containerizing their legacy applications?
    1. 20%
    2. 33%
    3. 50%
    4. 75%
  7. Which two core concepts of Linux are containers based on?

Further reading

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Key benefits

  • ?Get up-and-running with basic to advanced concepts of Docker
  • ?Get acquainted with concepts such as Docker containers, Docker images, orchestrators and so on.
  • ?Practical test-based approach to learning a prominent containerization tool

Description

Docker containers have revolutionized the software supply chain in small and big enterprises. Never before has a new technology so rapidly penetrated the top 500 enterprises worldwide. Companies that embrace containers and containerize their traditional mission-critical applications have reported savings of at least 50% in total maintenance cost and a reduction of 90% (or more) of the time required to deploy new versions of those applications. Furthermore they are benefitting from increased security just by using containers as opposed to running applications outside containers. This book starts from scratch, introducing you to Docker fundamentals and setting up an environment to work with it. Then we delve into concepts such as Docker containers, Docker images, Docker Compose, and so on. We will also cover the concepts of deployment, orchestration, networking, and security. Furthermore, we explain Docker functionalities on public clouds such as AWS. By the end of this book, you will have hands-on experience working with Docker containers and orchestrators such as SwarmKit and Kubernetes.

Who is this book for?

This book is targeted at system administrators, operations engineers, DevOps engineers, and developers or stakeholders who are interested in getting started with Docker from scratch. No prior experience with Docker Containers is required.

What you will learn

  • ?Containerize your traditional or microservice-based application
  • ?Share or ship your application as an immutable container image
  • ?Build a Docker swarm and a Kubernetes cluster in the cloud
  • ?Run a highly distributed application using Docker Swarm or Kubernetes
  • ?Update or rollback a distributed application with zero downtime
  • ?Secure your applications via encapsulation, networks, and secrets
  • ?Know your options when deploying your containerized app into the cloud
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Length: 398 pages
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Table of Contents

16 Chapters
What Are Containers and Why Should I Use Them? Chevron down icon Chevron up icon
Setting up a Working Environment Chevron down icon Chevron up icon
Working with Containers Chevron down icon Chevron up icon
Creating and Managing Container Images Chevron down icon Chevron up icon
Data Volumes and System Management Chevron down icon Chevron up icon
Distributed Application Architecture Chevron down icon Chevron up icon
Single-Host Networking Chevron down icon Chevron up icon
Docker Compose Chevron down icon Chevron up icon
Orchestrators Chevron down icon Chevron up icon
Introduction to Docker Swarm Chevron down icon Chevron up icon
Zero Downtime Deployments and Secrets Chevron down icon Chevron up icon
Introduction to Kubernetes Chevron down icon Chevron up icon
Deploying, Updating, and Securing an Application with Kubernetes Chevron down icon Chevron up icon
Running a Containerized App in the Cloud Chevron down icon Chevron up icon
Assessment Chevron down icon Chevron up icon
Other Books You May Enjoy Chevron down icon Chevron up icon

Customer reviews

Rating distribution
Full star icon Full star icon Full star icon Full star icon Full star icon 5
(4 Ratings)
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1 star 0%
RockOn Oct 05, 2018
Full star icon Full star icon Full star icon Full star icon Full star icon 5
The author goes into explaining not just the fundamentals but other aspects and decisions when using Docker. He goes into deployments, distributed architecture and of course how to build Docker images and containers.This is the first time, I bought a anything on Amazon recently which had 0 reviews. I am glad I got this one.Especially considering I found another Docker book which had 12 - 5 star reviews, but they all seemed bogus or paid for reviews by bogus profiles.
Amazon Verified review Amazon
K Mar 17, 2019
Full star icon Full star icon Full star icon Full star icon Full star icon 5
I wanted to go through a book about Docker after I got enough knowledge about why I want it. This book was good choice. It goes by hands-on example. Time to time it explains concepts, and the depth of it was matching my need: not to deep but deep enough so that I know what to search, and be able to understand the answers on the web for my particular need. I am introducing containerization and orchestration to my organization while learning it myself, and this book was definitely a great help. Among others, chapter 7 Single-Host Networking was the best. It is worth the whole price for that chapter only.
Amazon Verified review Amazon
Kevin Richardson Oct 31, 2018
Full star icon Full star icon Full star icon Full star icon Full star icon 5
This book does a great job of covering all things Docker including multiple orchestration options. Whether you're a beginner or experienced with Docker, this book is worth a read.
Amazon Verified review Amazon
Amazon Customer Nov 26, 2018
Full star icon Full star icon Full star icon Full star icon Full star icon 5
The author writes in a style that is very easy to understand. With step-by-step illustrations and examples, he guides you from the basic conceptual fundamentals of Docker through complex orchestration strategies.
Amazon Verified review Amazon
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  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela
What is custom duty/charge? Chevron down icon Chevron up icon

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order? Chevron down icon Chevron up icon

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges? Chevron down icon Chevron up icon

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

  • If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
  • Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.
How can I cancel my order? Chevron down icon Chevron up icon

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy? Chevron down icon Chevron up icon

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

  1. If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
  2. Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
  3. You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
  4. Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
  5. If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
  6. Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged? Chevron down icon Chevron up icon

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use? Chevron down icon Chevron up icon

You can pay with the following card types:

  1. Visa Debit
  2. Visa Credit
  3. MasterCard
  4. PayPal
What is the delivery time and cost of print books? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela