As an administrator, being able to automate tasks is often a very important part of your job. You will often need to have some programming skills in order to take advantage of some of the automation facilities provided by Jira out of the box, such as listeners and services. Luckily, there are now tools that can help you with automation without you needing to know any programming.
In this recipe, we will set up an automated task where Jira will periodically check for issues that have not been updated in 7 days, close them, and add a comment.
