Chapter 15: Working With Messages and Announcements

In our ultra-connected world, we all have a large number of accounts on a growing number of platforms and networks. From social networks to messaging apps, from email accounts to corporate platforms, we are surrounded by all sorts of online services, both in our personal and professional lives. In this cluttered technological environment, the enterprise LMS can be viewed by learners as yet one more platform to use and engage with. This can lead to technology fatigue from the learners, resulting in less engagement and scattered attention.

Adobe Captivate Prime acknowledges this reality and has developed strategies to bring learners back to the LMS and keep them engaged in their learning process. The features discussed in Chapter 11, Badges and Gamification, and Chapter 12, Enabling and Managing Social Learning, contribute to this strategy, but there is more! Captivate Prime also sends a large number of email messages to users. These...