Conclusion

In this chapter, we introduced the foundation from a culture and collaboration perspective and the importance of building this foundation before we do any technology or try to do any discovery or delivery of product development. To achieve strong business outcomes when using DevOps and OpenShift, we need to have high-performing teams developing and operating software products.

The starting point to creating a high-performing team is enabling an open culture where the team members feel psychologically safe and can achieve a sense of autonomy, mastery, and purpose in everything they do.

To help us realize this and build the foundation, we explored several of our favorite practices that have enjoyed the most success in kicking off new teams – social contracts, a Stop the World system, gaining team identity, radiating as much information as possible, including team sentiment, and starting a cycle of regular inspection and adaptation.

We told a fair number of...