Adoption of observability services in AWS

Observability covers many concepts and tools that are used by different organizational roles with widely varying needs. AWS has a broad, deep, and growing portfolio of solutions. Observability solutions are tending to converge, in part because of the industry-wide adoption of OpenTelemetry as a standard.

For customers looking for an all-in-one solution, that’s Amazon CloudWatch, with a large and growing number of features across a wide range of observability needs, and more on the way. However, other services, even some that are not primarily observability tools, also have multiple observability features, and when a customer can meet a need within a familiar tool, they often prefer to use that. For example, logs can be analyzed using Amazon CloudWatch Logs, but also with Amazon OpenSearch Service. Customers who are already familiar with Elasticsearch and use it in other contexts may use OpenSearch for log analysis. Similarly, distributed...