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Architecting AI Solutions on Salesforce

You're reading from   Architecting AI Solutions on Salesforce Design powerful and accurate AI-driven state-of-the-art solutions tailor-made for modern business demands

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Product type Paperback
Published in Nov 2021
Publisher Packt
ISBN-13 9781801076012
Length 340 pages
Edition 1st Edition
Concepts
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Author (1):
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Lars Malmqvist Lars Malmqvist
Author Profile Icon Lars Malmqvist
Lars Malmqvist
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Toc

Table of Contents (17) Chapters Close

Preface 1. Section 1: Salesforce and AI
2. Chapter 1: AI Solutions on the Salesforce Einstein Platform FREE CHAPTER 3. Section 2: Out-of-the-Box AI Features for Salesforce
4. Chapter 2: Salesforce AI for Sales 5. Chapter 3: Salesforce AI for Service 6. Chapter 4: Salesforce AI for Marketing and Commerce 7. Chapter 5: Salesforce AI for Industry Clouds 8. Section 3: Extending and Building AI Features
9. Chapter 6: Declarative Customization Options 10. Chapter 7: Building AI Features with Einstein Platform Services 11. Chapter 8: Integrating Third-Party AI Services 12. Section 4: Making the Right Decision
13. Chapter 9: A Salesforce AI Decision Guide 14. Chapter 10: Conclusion 15. Assessments 16. Other Books You May Enjoy

Summary

In this chapter, we looked at 14 factors that are important in deciding what kind of AI feature to use. By going through these, you will avoid the common pitfalls that haunt many AI feature implementations and ensure that you get to the right solution for your organization.

We saw that factors will often point in different directions. For instance, you may have very detailed and complex user requirements coupled with hard compliance requirements pointing toward a custom code-based solution built on a cloud platform. However, you may not have the necessary skills to implement this, nor the requirements to be able to realize value cannot be met with a custom solution that takes all requirements into account.

While that can be dispiriting if you are an architect, that is your job. You need to make the difficult trade-offs between competing technical and business considerations that result in a solution that is, if not perfect, at least adequate to the needs of your organization...

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