Summary

In this chapter, we looked at a variety of industries and found that there's a high degree of variability in what Einstein features are provided by the industry clouds, as well as how broadly they might be applicable. Common to many of the industry clouds is a focus on analytics rather than machine learning models. This shouldn't surprise us as the journey toward deploying AI is significantly behind the one toward deploying advanced analytics in most industries.

However, we also found several predictive models, either standalone or using Einstein Discovery Stories, that gave an added predictive capability on top of the analytical apps. We also saw some full-fledged and unique models, such as the Intelligent Document Automation in Financial Services Cloud, which ups the game for what is possible within industry clouds.

It is always difficult to make predictions, especially without a model to help, but it seems likely that industry clouds will be a major growth...