Enhancing service offerings

Enhancing your service offerings requires a holistic approach, where you look at your offerings from end to end. Your competitors are constantly improving their service offerings based on customer feedback and analysis, so it's crucial for you to do the same. In particular, you can use Service AI to enhance your service offerings in five ways:

• Identifying growth areas
• Leveraging AI for creating stronger service offerings
• Identifying opportunities to boost customer loyalty
• Finding new uses for your store
• Getting a picture of bottlenecks before they escalate

Let's explore each of these areas in detail.

Identifying growth areas

Growing revenues is hard. Businesses that have succeeded at scale have all had one thing in common: the ability to continuously generate new value and enhance existing offerings by giving customers more of what they want. In the process, these businesses have created tremendous customer...