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Voicebot and Chatbot Design

You're reading from Voicebot and Chatbot Design Flexible conversational interfaces with Amazon Alexa, Google Home, and Facebook Messenger

Product type Paperback

Published in Sep 2018

Publisher Packt

ISBN-13 9781789139624

Length 296 pages

Edition 1st Edition

Languages

JavaScript

Concepts

Design

Author (1):

Rachel Batish

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Table of Contents (14) Chapters

Preface

1. Conversational UI is our Future

2. How Not to Build Your Next Chat and Voicebots FREE CHAPTER

3. Building a Killer Conversational App

4. Designing for Amazon Alexa and Google Home

5. Designing a Facebook Messenger Chatbot

6. Contextual Design – Can We Make a Bot Feel More Human?

7. Building Personalities – Your Bot Can Be a Better Human

8. A View into Vertical-Specific Bots – Financial Institutions

9. Travel and E-Commerce Bots – Use Cases and Implementation

10. Conversational Design Project – A Step-By-Step Guide

11. Summary

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Index

Developing skills on Amazon Alexa

Amazon provides a developer console for developers to build their Alexa skills. Recently, Amazon also launched Alexa Blueprint, which lets non-developers build "personal skills" for home and game use cases.

In this tutorial, I will focus on the stages to build an Alexa skill for business use cases.

Create or sign in to your Amazon Developer account: Before you can build your Alexa skill, you will need to go to the Amazon Developer portal (http://developer.amazon.com/) and open a (free) account. If you already have an account, just click on the Sign in button.
Figure 10: Developing a skill on the Amazon Developer portal
Create your skill: To start building your skill, click on one of the Create Skill buttons, as demonstrated in the following figure:
Name your project: Give your skill a name. This is still just the name of your project and not the name your users will use to start a conversation with your skill. In the following example...

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Authors (1)

Rachel Batish

Rachel Batish

Rachel Batish is the co-founder and CRO of Conversation.one, the build-once deploy-everywhere platform for conversational apps, which leverages machine learning to maximize the interaction between people and devices. Rachel is responsible for the company's sales and marketing strategies, and is actively involved in the product's roadmap and in the growing voice community. Prior to founding Conversation.one, Rachel founded Zuznow, an AI platform for building mobile apps, and led the company from $0 to $1 M in revenue. Rachel has a BA in political science and an MA in international relations.

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