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Key benefits

Build AI chatbots and voicebots using practical and accessible toolkits

Design and create voicebots that really shine in front of humans

Work with familiar appliances like Alexa, Google Home, and FB Messenger

Design for UI success across different industries and use cases

Description

We are entering the age of conversational interfaces, where we will interact with AI bots using chat and voice. But how do we create a good conversation? How do we design and build voicebots and chatbots that can carry successful conversations in in the real world? In this book, Rachel Batish introduces us to the world of conversational applications, bots and AI. You’ll discover how - with little technical knowledge - you can build successful and meaningful conversational UIs. You’ll find detailed guidance on how to build and deploy bots on the leading conversational platforms, including Amazon Alexa, Google Home, and Facebook Messenger. You’ll then learn key design aspects for building conversational UIs that will really succeed and shine in front of humans. You’ll discover how your AI bots can become part of a meaningful conversation with humans, using techniques such as persona shaping, and tone analysis. For successful bots in the real world, you’ll explore important use-cases and examples where humans interact with bots. With examples across finance, travel, and e-commerce, you’ll see how you can create successful conversational UIs in any sector. Expand your horizons further as Rachel shares with you her insights into cutting-edge voicebot and chatbot technologies, and how the future might unfold. Join in right now and start building successful, high impact bots!

Who is this book for?

This book is for you, if you want to deepen your appreciation of UI and how conversational UIs - driven by artificial intelligence - are transforming the way humans interact with computers, appliances, and the everyday world around us. This book works with the major UI toolkits available today, so you do not need a deep programming knowledge to build the bots in this book: a basic familiarity with markup languages and JavaScript will give you everything you need to start building cutting-edge conversational UIs.

What you will learn

Build your own AI voicebots and chatbots

Use familiar appliances like Alexa, Google Home, and Facebook Messenger

Master the elements of conversational user interfaces

Key design techniques to make your bots successful

Use tone analysis to deepen UI conversation for humans

Create voicebots and UIs designed for real-world situations

Insightful case studies in finance, travel, and e-commerce

Cutting-edge technology and insight into the future of AI bots

What do you get with Print?

Instant access to your digital eBook copy whilst your Print order is Shipped

Paperback book shipped to your preferred address

Download this book in EPUB and PDF formats

Access this title in our online reader with advanced features

DRM FREE - Read whenever, wherever and however you want

Frequently bought together

Hands-On Chatbot Development with Alexa Skills and Amazon Lex

NZ$64.99

NZ$64.99

NZ$64.99

Total NZ$ 194.97

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Amazon verified reviews

Luciana Mar 27, 2019

I was looking for a quick read on Bot design, NOT development. This book provided a great overview on all the considerations required to design a solid bot.

Amazon Verified review

Avishay Pariz Oct 26, 2018

Great book.Written very well with simple explanations and visuals to make things very clear.Also up to date and have examples that very relevant for today and the near future.

Teri Oct 31, 2018

In this voice-first world, technology is changing so fast... and Rachel covers it all! She covers everything from definitions of basic voice user interface terms to tutorials on how to design effective conversation experiences. This is the ultimate resource for anyone wanting to learn about the latest technology of conversational design.

Amazon Customer Oct 28, 2018

Rachel is a preiminent thought leader in the conversational interface space. Rachel leverages her real world experience consulting enterprise companies at Conversation One and injects her actionable insights into this book. She expertly articulates easy to understand strategies, best practices, and methodologies. I highly recommend this book for novices and experts alike working in the chatbot/voice space.

Bojan Poturica May 07, 2020

It is not an easy task to find quality books and information on chatbots and voice bots, but this book is really great to read. It gives you a great overview and saves lot of time searching for the information.

Voicebot and Chatbot Design: Flexible conversational interfaces with Amazon Alexa, Google Home, and Facebook Messenger

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