Evaluation
The evaluation component is essential for assessing and improving the RAG system’s performance. While there are many common practices for evaluation, the most effective evaluation system will focus on what is most important for your users and provide an evaluation for improving those features and capabilities. Often, this involves analyzing the system’s outputs using various metrics, such as accuracy, relevance, response time, and user satisfaction. This feedback is used to identify areas of improvement, and guide adjustments in the system’s design, data handling, and LLM integration. Continuous evaluation is crucial for maintaining high-quality responses and ensuring that the system meets users’ needs effectively.
As mentioned previously, you can also collect user feedback in various ways, including qualitative data (entry forms with open-ended questions) or quantitative (true/false, ratings, or other numerical representations) on the usefulness...