The ethical aspects of AI
I earlier referred to the risk of bias. Having discovered all the capabilities of AI, we should not forget one important aspect of AI development: the ethical questions around it.
A key principle here is that AI will partly be used to augment human intelligence, but this is not always the case, nor should this be done in an uncontrolled way.
Augmenting humans is not the sole problem for the field of AI, as we must also understand the impact of this space. We have to make thoughtful and transparent decisions to mitigate the potential risks from leveraging AI. We need to engage both employees and customers in the early stages of the processes and create transparency in all these discussions.
We have already witnessed the widespread misuse of data in the 2018 Facebook/Cambridge Analytica scandal, where it was revealed that millions of records of user data had been misused in the run-up to the U.S. election and the UK's Brexit referendum with social marketing techniques...