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Remote Usability Testing

You're reading from Remote Usability Testing Actionable insights in user behavior across geographies and time zones

Product type Paperback

Published in Aug 2018

Publisher

ISBN-13 9781788999045

Length 202 pages

Edition 1st Edition

Concepts

UI Testing

Authors (2):

Rebecca Okoroji

Inge De Bleecker

View More author details

Table of Contents (12) Chapters

Preface

1. Why Everyone Should Run Remote Usability Studies FREE CHAPTER

2. What Not to Forget When Planning Your Study

3. How to Effectively Recruit Participants

4. Running a Remote Moderated Study

5. Running a Remote Unmoderated Study with User Videos

6. Running a Remote Unmoderated Study with a Survey

7. Running a Remote Unmoderated Study with a Hybrid Approach

8. What to Consider When Analyzing and Presenting the Study Results

9. Thanks! And What Now?

10. Sample Material and Further Reading

11. Other Books You May Enjoy

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How to find participants

The UX researcher can either do the recruiting themselves or involve a third party. The advantages and disadvantages of both approaches are described in the following sections.

Self-recruiting

The self-recruiting UX researcher can find participants through different means, including asking coworkers and friends and family of coworkers to participate, using advertisements or identifying existing customers that are willing to provide feedback.

Coworkers

Coworkers are one of the most easily accessible and cheapest groups of participants...

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Authors (2)

Inge De Bleecker

Inge De Bleecker

Inge De Bleecker has been designing and testing web, mobile, and voice experiences for more than 20 years. She builds and leads UX teams and evangelizes UX throughout organizations. She is fascinated by the communication between humans and devices. Her mantras are "design for everyone" and "test early and often." Inge has run over 200 remote studies across different industries, languages, and regions. She finds remote studies a powerful and effective way to gather user feedback that would otherwise be difficult to collect.

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Okoroji

Okoroji

Rebecca Okoroji has been working in UX since 2000. She is passionate about the need for providing exceptional digital experiences and has since expanded her focus to encompass customer experience. She believes that there is no such thing as a user error, only badly designed interfaces. Customer/user feedback is essential to building a good UX, and remote unmoderated usability testing is a cost-effective and efficient way of collecting this. Rebecca has conducted over 100 such studies in globally dispersed projects for a large variety of industries and has a wealth of experience to draw on.

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