Grouping records by business process
There are many ways we could break down the list of activities a business needs to record each day they're in operation. The most common way that's used in most industries today is to label them by the process flow they are most commonly a part of, describing the starting point and the result. For instance, for sales to customers, we refer to the OTC process, since the process starts with an order and ends with the business being paid (hopefully!). We use these labels to describe the processes almost every business has, no matter which industry they're a part of, or where they are in the world.
Important Note
As we progress through this chapter, please note that sometimes, we'll use the word record for things you can enter in NetSuite. These are usually going to be transaction records but may on occasion be something else, such as an item or a support case. We don't want to get too bogged down by those terms here...
