Troubleshooting Audio, Video, and Client Issues
Understanding how to effectively troubleshoot Microsoft Teams issues ensures smooth and efficient user experiences. As a Teams Administrator, knowing how to address and resolve audio, video, and client app problems can significantly enhance your ability to support your organization. This chapter provides guidance on identifying and resolving common issues, equipping you with the skills necessary to maintain a high-performing Teams environment.
This chapter will cover the following main topics:
- Collecting client-side logs
- Clearing the Teams client cache
- Troubleshooting issues by using self-help diagnostics for Teams
- Troubleshooting Teams client installation and update issues
- Troubleshooting Teams sign-in issues
