Evaluating the PSTN Options
When considering PSTN connectivity solutions for Microsoft Teams, it is important to understand what PSTN is and its role in Teams. The PSTN is the traditional circuit-switched network used globally for analog voice communications. It is essential for making telephone calls, and despite the rise of digital and internet-based communications, PSTN remains a foundational technology for telephony services. Typically, PSTN is used for its reliability, global reach, and integration with modern Voice over Internet Protocol (VoIP) systems such as Teams.
Given the critical role of PSTN in telephony, it is important to evaluate the available options to integrate PSTN with Microsoft Teams – Calling Plan, Direct Routing, Operator Connect, and Teams Phone Mobile. Each solution requires Teams Phone licensing and offers distinct benefits, depending on your organization’s needs and infrastructure.
Teams Phone Standard offers a range of telephony features...
