Managing data requests
Users have different options to request information or amendments to their data via their profile menu:
- Contact the privacy officer (Message)
- Request a copy of their personal data (Export)
- Request the deletion of their personal data (Delete)
The following diagram illustrates the workflow of data requests, also known as subject access requests:
Figure 14.20 – Data request workflows
To manage all data requests, go to Site administration | Users | Privacy and policies | Data requests, where you see a screen like this:
Figure 14.21 – Data requests
The message workflow is straightforward: a user contacts the privacy officer via the contact form in their user profile. The privacy officer will be notified, and can then act upon the message and mark the request as complete. This option covers the data subject’s right to rectification—that is, the right to ask for the...
