Summary
In this chapter we gave you a good hint of what Homer can do for your organization with minimal setup and configuration effort. Homer is able to store and display in real time millions of minutes' worth of call signaling, correlate call legs, webRTC signaling, media statistics and reports. It can be the deck of your communication support team, letting them immediately pinpoint any customer complaint. We followed through from installation of the user interface (Homer proper) to the care and feeding of the Capture Server, and the setup of Capture Agents. Building on our examples, you can customize your entire platform network for end-to-end centralized monitoring and troubleshooting.