Identifying business needs
If I go to the Auto Trader website and just search for a car, I'll receive more than 400,000 results. It would be impossible to go through all of those to find the car I have in mind. But if I, say, want a BMW 4 series, automatic, 2020 build, it is very easy to find the one I need. As long as we express our requirements correctly and as long as the supplier captures them correctly, we will get the solution we are looking for.
Business needs in organizations come in different forms. They can be in the form of operation improvements, strategy changes, or compliance/security requirements. In order to provide the appropriate solution, we need to know the ins and outs of the requirement. This is the most challenging phase of the design process for engineers. This always starts with some sort of communication between engineers and the business owner, director, manager, or department head. Some of them may not be technical enough to explain what exactly...
