Search icon CANCEL
Subscription
0
Cart icon
Your Cart (0 item)
Close icon
You have no products in your basket yet
Save more on your purchases now! discount-offer-chevron-icon
Savings automatically calculated. No voucher code required.
Arrow left icon
Explore Products
Best Sellers
New Releases
Books
Videos
Audiobooks
Learning Hub
Conferences
Free Learning
Arrow right icon
Managing Conflict
Managing Conflict

Managing Conflict: Master Conflict Resolution Techniques for a Harmonious Workplace

Arrow left icon
Profile Icon Skillshub Ltd
Arrow right icon
NZ$87.99
Video Aug 2024 20mins 1st Edition
Video
NZ$87.99
Subscription
Free Trial
Arrow left icon
Profile Icon Skillshub Ltd
Arrow right icon
NZ$87.99
Video Aug 2024 20mins 1st Edition
Video
NZ$87.99
Subscription
Free Trial
Video
NZ$87.99
Subscription
Free Trial

What do you get with a video?

Product feature icon Download this video in MP4 format
Product feature icon Access this title in our online reader with advanced features
Product feature icon DRM FREE - Read whenever, wherever and however you want

Key benefits

  • Learn specific techniques for resolving disputes while maintaining relationships
  • Explore the Thomas-Kilmann model and its five conflict resolution options
  • Understand and eradicate blame culture in the workplace

Description

Effective conflict management is crucial for any successful team. This course begins with identifying and addressing blame culture in the workplace, empowering managers to create a positive and accountable environment. You will learn to spot the early signs of a blame culture and understand the steps necessary to eradicate it, ensuring a harmonious team dynamic. Next, the course delves into the key skills required to handle conflict with finesse. From communication strategies to emotional intelligence, you will explore what it takes to navigate disputes constructively. The practical techniques taught in this section will enable you to manage conflicts without damaging relationships, maintaining a cohesive and productive team. Finally, the course introduces the Thomas-Kilmann model, presenting five distinct conflict resolution options. Through detailed explanations and real-world examples, you will learn how to apply each method effectively. By the end of the course, you will be equipped to resolve conflicts efficiently, fostering a collaborative and respectful work environment.

Who is this book for?

This course is designed for managers and team leaders who are seeking to improve their conflict resolution skills. A basic understanding of workplace dynamics is recommended, but no prior experience in conflict management is necessary.

What you will learn

  • Identify Blame Culture
  • Develop Conflict-Handling Skills
  • Apply Resolution Techniques
  • Utilize the Thomas-Kilmann Model
  • Navigate Complex Disputes
  • Foster Collaborative Environments

Product Details

Country selected
Publication date, Length, Edition, Language, ISBN-13
Publication date : Aug 23, 2024
Length: 20mins
Edition : 1st
Language : English
ISBN-13 : 9781836640110
Concepts :

What do you get with a video?

Product feature icon Download this video in MP4 format
Product feature icon Access this title in our online reader with advanced features
Product feature icon DRM FREE - Read whenever, wherever and however you want

Product Details

Publication date : Aug 23, 2024
Length: 20mins
Edition : 1st
Language : English
ISBN-13 : 9781836640110
Concepts :

Packt Subscriptions

See our plans and pricing
Modal Close icon
$19.99 billed monthly
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Simple pricing, no contract
$199.99 billed annually
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Choose a DRM-free eBook or Video every month to keep
Feature tick icon PLUS own as many other DRM-free eBooks or Videos as you like for just NZ$7 each
Feature tick icon Exclusive print discounts
$279.99 billed in 18 months
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Choose a DRM-free eBook or Video every month to keep
Feature tick icon PLUS own as many other DRM-free eBooks or Videos as you like for just NZ$7 each
Feature tick icon Exclusive print discounts

Frequently bought together


Stars icon
Total NZ$ 145.98
Going IT Alone: The Handbook for Freelance and Contract Software Developers
NZ$64.99
Cracking the IT Architect Interview
NZ$80.99
Total NZ$ 145.98 Stars icon

Table of Contents

1 Chapters
Managing Conflict Chevron down icon Chevron up icon
Get free access to Packt library with over 7500+ books and video courses for 7 days!
Start Free Trial

FAQs

How can I download a video package for offline viewing? Chevron down icon Chevron up icon
  1. Login to your account at Packtpub.com.
  2. Click on "My Account" and then click on the "My Videos" tab to access your videos.
  3. Click on the "Download Now" link to start your video download.
How can I extract my video file? Chevron down icon Chevron up icon

All modern operating systems ship with ZIP file extraction built in. If you'd prefer to use a dedicated compression application, we've tested WinRAR / 7-Zip for Windows, Zipeg / iZip / UnRarX for Mac and 7-Zip / PeaZip for Linux. These applications support all extension files.

How can I get help and support around my video package? Chevron down icon Chevron up icon

If your video course doesn't give you what you were expecting, either because of functionality problems or because the content isn't up to scratch, please mail customercare@packt.com with details of the problem. In addition, so that we can best provide the support you need, please include the following information for our support team.

  1. Video
  2. Format watched (HTML, MP4, streaming)
  3. Chapter or section that issue relates to (if relevant)
  4. System being played on
  5. Browser used (if relevant)
  6. Details of support
Why can’t I download my video package? Chevron down icon Chevron up icon

In the even that you are having issues downloading your video package then please follow these instructions:

  1. Disable all your browser plugins and extensions: Some security and download manager extensions can cause issues during the download.
  2. Download the video course using a different browser: We've tested downloads operate correctly in current versions of Chrome, Firefox, Internet Explorer, and Safari.