What this book covers
Chapter 1, Introduction to the Order to Cash Cycle, offers an overview of the Order to Cash process with SAP CRM, SAP APO, SAP TM, and SAP ECC-LES functions and its architectural view. This chapter provides the reader with knowledge on how SAP systems are integrated to fulfill the Order to Cash process. You will also learn about the UI technologies used in these systems.
Chapter 2, Master Data in SAP CRM, covers the topic of master data in SAP CRM, including organization management, business partners, products, pricing, vendors, and plants. It also covers the configuration required to set up the master data in SAP CRM, including replication from SAP ECC to SAP CRM. The key takeaway from this chapter is understanding the significance of master data usage in SAP CRM.
Chapter 3, Master Data in SAP APO, covers master data in SAP APO, including locations, products, and resources. This chapter covers the setup of master data in SAP APO, including how to replicate data from SAP ECC to SAP APO. The key takeaway from this chapter is understanding the significance of master data usage in SAP APO.
Chapter 4, Master Data in SAP TMS, covers master data in SAP TMS, including organization management, business partners, products, transportation networks, and resources. This chapter covers the setup of master data in SAP TMS, including how to replicate the data from SAP ECC to SAP TMS. The key takeaway from this chapter is understanding the significance of master data usage in SAP TMS.
Chapter 5, Master Data in SAP LES, covers the setup of warehouse master data that is required during picking, including warehouse structure, storage types, storage sections, storage bins, and quants. This chapter covers the setup of the warehouse master, including its configuration in SAP LES. The key takeaway from this chapter is understanding the significance of the warehouse master data setup required in order to pick, pack, and ship products to customers.
Chapter 6, Basic Functions in Sales Documents, teaches the foundations of business transactions in the SAP CRM system. It covers the basic functions, including the structure of sales transactions, partner processing, text management, date management, status management, credit management, and actions.
Chapter 7, Sales Document Processing in SAP CRM, covers sales transaction processing, its key concepts, and how to configure these transactions in SAP CRM as per your business needs. Sales document processing in SAP CRM allows companies to perform sales transactions with the customer. This chapter helps readers to understand the extent of sales document processing, including sales contracts, sales quotations, and sales orders.
Chapter 8, Order Fulfillment with SAP APO, provides information on how to fulfill orders based on customer-requested dates. This chapter helps readers to understand true global available-to-promise (GATP) and how to provide accurate product availability and substitution possibilities with the SAP APO system. Key takeaways within this chapter are understanding and building the order fulfillment capabilities with configuration setup in the SAP APO environment.
Chapter 9, Transportation Requirements in SAP TMS, covers the transportation requirement processes and its integration with the SAP ECC system. This chapter covers the complete functionality around how transportation requirements are realized in SAP TMS. The transportation process starts with the request for transportation services and this chapter provides an understanding of different transportation requirement options, including order-based and delivery-based transportation requirements.
Chapter 10, Transportation Planning and Freight Order Management in SAP TMS, teaches you about the transportation planning processes and freight order management in SAP TMS. This chapter covers the planning constraints and key concepts around the freight order document, including its configuration. You will also learn the concepts of carrier selection and tendering processes within this chapter.
Chapter 11, Logistics Execution in SAP LES, covers the freight order integration with shipment documents in SAP ECC, along with shipment processing and posting goods issues. You will also learn the concept of transportation charge management and how to settle freight with the carrier in this chapter. The key takeaway here is understanding how shipment execution takes place and the steps required to pick, pack, and ship the products.
Chapter 12, Customer Billing, covers processing bills in the SAP ECC system. It teaches you about different billing document types, methods of billing, their functions, and the configuration required to set up billing document types. Key takeaways in this chapter are understanding how billing documents are processed after the freight settlement steps.
Chapter 13, Analytics, covers high-level reporting capabilities in SAP CRM and SAP TMS, including how to measure the accuracy of the Order to Cash cycle. You will also understand the concepts involved with the HANA Sidecar approach in the SAP environment and how you can leverage the reporting capabilities with HANA Sidecar.
