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Implementing Microsoft Dynamics 365 Customer Engagement

You're reading from   Implementing Microsoft Dynamics 365 Customer Engagement Configure, customize, and extend Dynamics 365 CE in order to create effective CRM solutions

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Product type Paperback
Published in Mar 2020
Publisher Packt
ISBN-13 9781838556877
Length 426 pages
Edition 1st Edition
Concepts
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Author (1):
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Mahender Pal Mahender Pal
Author Profile Icon Mahender Pal
Mahender Pal
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Table of Contents (14) Chapters Close

Preface 1. Introduction to Dynamics 365 CE 2. Implementation Methodology FREE CHAPTER 3. Requirement Gathering and Analysis 4. Preparing Functional and Technical Design Documents 5. Configuring Your Dynamics 365 CE Organization 6. Customizing Dynamics 365 CE 7. Extending Dynamics 365 CE 8. Integrating Dynamics 365 CE with Other Applications 9. Business Intelligence and Reporting 10. Testing and User Training Planning 11. Migration and Upgrade 12. Deployment and Go-Live Support 13. Other Books You May Enjoy

Configuring administration settings

The administration settings area is used to configure common settings for a Dynamics 365 CE organization. We can use this area to configure different settings—for example, sharing updates to all Dynamics 365 CE users; setting auto-numbering for some of the out-of-the-box entities; configuring system-level settings; and setting up languages.

Let's discuss different settings options under the Administration area. We can navigate to the administration area from Settings | Administration.

Announcements

As the name suggests, we can use this setting to share updates with our Dynamics 365 CE users. While adding new announcements, we can add the following details:

  • Title: This is the...
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