Measuring portal and cloud success
When the portal project is first envisioned, there is a set of success criteria that is set from the start at a governance level. It applies to the entire program and also to each individual project level.
Check points for measuring these aspects should be set around as follows:
Operational performance
Compliance adherence
Risk management
Besides these items, the need to measure return on investment (ROI) in the cloud and portal technologies is evident for validation to be done based on expected ROI.
