Artificial Intelligence (AI) is advancing the progress of automation in our lives. When most people think about intelligent automation they think of smart thermostats, vacuum robots, or autonomous vehicles that help us live better. There are also tremendous opportunities for us to use intelligent automation to help us work better. AI can complement human labor in the workplace to provide value for businesses, contribute to economic growth, and redirect human labor toward creative work. One area hungry for automation progress is manual back office processes. There are many tasks still fulfilled by humans behind the scenes when we deposit checks, when we sign up for services, and when we buy things online.
There certainly are concerns about losing jobs to automation; however, we have also observed improved worker morale when menial...
