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Exploring Experience Design

You're reading from   Exploring Experience Design Fusing business, tech, and design to shape customer engagement

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Product type Paperback
Published in Aug 2017
Publisher
ISBN-13 9781787122444
Length 400 pages
Edition 1st Edition
Concepts
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Author (1):
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Ezra Schwartz Ezra Schwartz
Author Profile Icon Ezra Schwartz
Ezra Schwartz
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Table of Contents (20) Chapters Close

Title Page
Credits
About the Author
Acknowledgements
About the Reviewers
www.PacktPub.com
Customer Feedback
Dedication
Preface
1. Experience Design - Overview FREE CHAPTER 2. The Experience Design Process 3. Business and Audience Context 4. The User and Context of Use 5. Experience - Perception, Emotions, and Cognition 6. Experience Design Disciplines 7. The Design Team 8. Delight and Engagement 9. Tying It All Together - From Concept to Design 10. Design Testing 11. The Design Continuum

Human factors (ergonomics)


Human factors, also known as ergonomics (the terms are interchangeable) emerged as the leading domain dedicated to adjusting the design of physical products to fit the human body and mental states. Over the years, the domain has contributed to significant understanding of the human physical and cognitive condition under stressful conditions.

Stressful conditions do not necessarily mean extreme conditions. On the contrary, often the circumstances appear on the surface to be relaxed and easy. Like using a computer's keyboard and mouse, for example, which, after an epidemic of Carpal Tunnel Syndrome in the 1990s, has led to research into the causes of the ailment, and product designs that attempted to eliminate or reduce the problem.

The term ergonomics first appeared in the 1950s, a mashup of the Greek word "ergon", which means "work", and the English word "economics". The latest definition of the term, according to the International Ergonomics Association, is:

"The...

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