Why is culture important?
I always like to describe culture as the backbone of DevOps. Think of DevOps like a tree where you have people, processes, and technology as branches, but they're all connected by culture.
In my various years working in and around DevOps with different organizations, all the work I have done has taught me that you can have the best processes in the world, the best engineers, and the best technology to support it, but if you don't have the best culture and do not look to improve on that culture, then it's all wasted effort.
Earlier in the chapter, we listed out the three important aspects of culture in DevOps; let's take a reminder of what those are:
- Increasing transparency
- Better communication
- Collaboration across teams
To understand why culture is important, let's take a look at these three areas in more detail. That way, we can build up a picture of why culture is so important.