The opening story
Moving from local to global was tricky, and not just due to process consolidation needs and other significant delivery-oriented tasks. Having great methodologies, supportive management, and trusted relationships with stakeholders played a vital part.
Not everything went smoothly from the beginning, though. While I praise the adaptability of our team members, we struggled with landing the change with business stakeholders. Let me reflect on an episode that seems funny now but, at the time, was a tough call for action, with tangible learning at the end.
My weekly team meeting started with one of the members reporting the resignation of a valued contractor. This highly skilled and experienced lady directly supported several full-time employees in our journey toward the global footprint. She was in one of the smaller subsidiaries in Europe and had reported a certain local tension recently. I jumped immediately into the direct conversation, trying to understand and...
