Researchers state in the letter that a study conducted by Inioluwa Deborah Raji and Joy Buolamwini shows that Rekognition possesses much higher error rates and is imprecise in classifying the gender of darker skinned women than lighter skinned men. However, Dr. Matthew Wood, general manager, AI, AWS and Michael Punke, vice president of global public policy, AWS, were irreverent about the research and disregarded it by labeling it as “misleading”.
Dr. Wood also stated that “facial analysis and facial recognition are completely different in terms of the underlying technology and the data used to train them. Trying to use facial analysis to gauge the accuracy of facial recognition is ill-advised”. Researchers in the letter have called on that statement saying that it is 'problematic on multiple fronts’.
The letter also sheds light on the real world implications of the misuse of face recognition tools. It talks about Clare Garvie, Alvaro Bedoya and Jonathan Frankle of the Center on Privacy & Technology at Georgetown Law who studies law enforcement’s use of face recognition. According to them, using face recognition tech can put the wrong people to trial due to cases of mistaken identity. Also, it is quite common that the law enforcement operators are neither aware of the parameters of these tools, nor do they know how to interpret some of their results. Relying on decisions from automated tools can lead to “automation bias”.
Another argument Dr. Wood makes to defend the technology is that “To date (over two years after releasing the service), we have had no reported law enforcement misuses of Amazon Rekognition.”However, the letter states that this is unfair as there are currently no laws in place to audit Rekognition’s use. Moreover, Amazon has not disclosed any information about its customers or any details about the error rates of Rekognition across different intersectional demographics.
“How can we then ensure that this tool is not improperly being used as Dr. Wood states? What we can rely on are the audits by independent researchers, such as Raji and Buolamwini..that demonstrates the types of biases that exist in these products”, reads the letter.
Researchers say that they find Dr. Wood and Mr. Punke’s response to the peer-reviewed research is ‘disappointing’ and hope Amazon will dive deeper into examining all of its products before deciding on making it available for use by the Police.
Just earlier this week, the U.S. Securities and Exchange Commission (SEC) announced a ruling that considers Amazon shareholders’ proposal to demand Amazon to provide more information about the company’s use and sale of biometric facial recognition technology as appropriate. The shareholders said that they are worried about the use of Rekognition and consider it a significant risk to human rights and shareholder value.
Shareholders mentioned two new proposals regarding Rekognition and requested their inclusion in the company’s proxy materials:
Amazon chastised the proposals and claimed that both the proposals should be discarded under the subsections of Rule 14a-8 as they related to the company’s “ordinary business and operations that are not economically significant”. But, SEC’s Division of Corporation Finance countered Amazon’s arguments. It told Amazon that it is unable to conclude that “proposals are not otherwise significantly related to the Company’s business” and approved their inclusion in the company’s proxy materials, reports Compliance Week.
“The Board of Directors did not provide an opinion or evidence needed to support the claim that the issues raised by the Proposals are ‘an insignificant public policy issue for the Company”, states the division. “The controversy surrounding the technology threatens the relationship of trust between the Company and its consumers, employees, and the public at large”.
SEC Ruling, however, only expresses informal views, and whether Amazon is obligated to accept the proposals can only be decided by the U.S. District Court should the shareholders further legally pursue these proposals.
For more information, check out the detailed coverage at Compliance Week report.
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