21.6 Unlocking Locked Publishing Operations

There are times when the publishing operation gets locked (almost endlessly!). This could be because of some publishing error or some network/hardware failure or because of multiple publishing operations running concurrently.

Under such scenarios, you can unlock the publishing configuration by one of the following means:

1. 1. Stop and start the SCS Source service.

2. 2. Execute the unlockConfig.bat script found under the following location on the SCS Source host:

   %DM_HOME%\webcache\bin
   

   Example: C:\Documentum\product\5.2\webcache\bin

   Execute the unlockConfig.bat script through the command prompt as follows:

   unlockConfig -u <user> -p <password> [-h <host> | -o <config-id>] <docbase-name>
   

   • Unlocking ALL publishing operations on a specific SCS source host for a specific Docbase:

     unlockConfig -u dummyuser -p userpasswd -h testhost dev_doc
     

   • Unlocking a specific publishing operation for a specific Docbase:

     unlockConfig -u dummyuser -p...