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ServiceNow Application Development

You're reading from   ServiceNow Application Development Transform the way you build apps for enterprises

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Product type Paperback
Published in Sep 2017
Publisher Packt
ISBN-13 9781787128712
Length 408 pages
Edition 1st Edition
Languages
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Author (1):
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Sagar Gupta Sagar Gupta
Author Profile Icon Sagar Gupta
Sagar Gupta
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Table of Contents (15) Chapters Close

Preface 1. Introduction to ServiceNow 2. User Administration FREE CHAPTER 3. Data Management 4. Application Scopes 5. Modules, Forms, and Views 6. Introduction to ServiceNow Scripting 7. Client-Side Scripting 8. Server-Side Scripting 9. Jelly Scripting 10. Events and Notifications 11. Workflow Development 12. Debugging in ServiceNow 13. Advanced Database Features 14. Job Scheduling and Data Export-Import

Summary


In this chapter, we learned how to trigger events and handle e-mail notifications. We looked at the concept of event registry, along with the different ways events can be handled. We learned how to use business rules to queue events using the eventQueue method. Furthermore, we learned how to create e-mail templates and use them in notifications. In the next chapter, we will learn how to design workflows and use different kinds of activities to visually enhance the out-of-the-box features available in the ServiceNow platform without writing code.

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