The OCR connector
Surface automation is a technique where image recognition and OCR are used to automate user interfaces whose underlying technologies aren't accessible by SAP Intelligent RPA. If an application is running in a virtual machine or Citrix environment, SAP Intelligent RPA will not be able to read the page elements. In this case, surface automation can be used to perform actions on the application by identifying the elements visually.
Now, let's summarize what we learned in this chapter.