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Salesforce.com customization handbook

You're reading from   Salesforce.com customization handbook Customize Salesforce to automate your business requirements

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Product type Paperback
Published in Sep 2014
Publisher
ISBN-13 9781849685986
Length 454 pages
Edition 1st Edition
Concepts
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Toc

Table of Contents (14) Chapters Close

Preface 1. Getting Started with Salesforce 2. User Management and Organization Administration FREE CHAPTER 3. Making Your Salesforce Data Secure – Security Settings in Salesforce 4. Domain Management, E-mail Administration, and Google Apps Settings 5. CRM Functions and Streamlining Business Requirements 6. Automating a Business Process 7. Concepts of Data Management 8. Reports and Dashboards in Salesforce 9. Chatter Configuration 10. Mobile Administration 11. Setting Up Deployment Processes 12. AppExchange – Extending Salesforce Functionality Index

The Chatter announcement feature

By using the Chatter announcement feature, you can share your words within groups with mass audiences of your organization. It will show as sticky notes on the left-hand side of your Chatter group. To enable Chatter announcement for your organization, follow these steps:

  1. Navigate to Setup | Customize | Chatter | Chatter Groups | Groups Layout and click on the Edit link.
  2. From the upper-floating palette on the right-hand side pane, select Actions and drag-and-drop the Announcement action to the group layout under the Publisher Action section, as shown in the following screenshot:
    The Chatter announcement feature
  3. Click on Save, and now to go to the Groups tab.
  4. Select the group in which you want to make any announcement. For example, we want to make an announcement in the Dreamforce 14 group.
  5. Now, click on the publisher action, Announcement. If it is hidden, click on the More option, as shown in the following screenshot:
    The Chatter announcement feature
  6. Now in the text bar, enter your announcement and enter its expiry date in the...
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