Translating business requirements into process automation solutions
As an App Builder in the Lightning Platform, you will most likely encounter situations where you are asked to implement solutions that satisfy certain business requirements through the use of process automation.
The need to be able to recommend an appropriate solution for a given business requirement is considered an important skill for an app builder and this competency is tested in the Salesforce Certified Platform App Builder Exam as part of the following test criteria:
Given a set of business requirements, recommend a solution to automate business processes.
When considering the use cases, actions, and decisions that would lead us to choose a particular automation tool, we can consider the following:
- Approvals: Allow the creation of approval processes for holiday requests or supporting business processes that require approval by a salesperson from their line manager for opportunity values over...