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Salesforce Essentials for Administrators

You're reading from   Salesforce Essentials for Administrators Discover the administration fundamentals and challenges of Salesforce CRM

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Product type Paperback
Published in Oct 2014
Publisher
ISBN-13 9781784398071
Length 158 pages
Edition 1st Edition
Concepts
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Author (1):
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Mohit Shrivatsava Mohit Shrivatsava
Author Profile Icon Mohit Shrivatsava
Mohit Shrivatsava
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Table of Contents (9) Chapters Close

Preface 1. User Management and User Profiling FREE CHAPTER 2. Configuring Salesforce 3. Reports and Dashboards 4. Record-level Access, Security, and Audit Features 5. Session Management, Data Loader, and Data Loading Best Practices 6. Troubleshooting Common Problems 7. An Overview of Sales and Service Cloud Index

Session settings


Session settings are needed to protect the customer data from getting hacked. Imagine that your session timeout time is 2 hours; this implies that once an attacker obtains the session ID or once a session ID is generated, the session ID will remain active for 2 hours. It's advisable to set the timeout time value as low as possible.

The following screenshot shows the Session Settings page, where an administrator can configure the Timeout value under Session Timeout for his application users:

If you have logged in to Salesforce, sometimes you would have observed that we don't need to retype the complete login credentials; this feature can be disabled as a security measure.

The following screenshot shows the Caching and Autocomplete login configurations for the application. Some organizations prefer SMS-based authentication, and one can enable this as shown in the screenshot. Sometimes, there is a risk of pages getting iFramed to other websites. This is technically called as clickjacking...

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