Flow Framework® and Flow Metrics®
The Flow Framework® model is described in detail in Mik Kersten’s book Project to Product: How to Survive and Thrive in the Age of Digital Disruption with the Flow Framework. In this book, Kersten describes the need to move from project-based design to product development using long-lived value streams.
To measure the performance of the value streams, Kersten proposes the Flow Framework®, a structure of Flow artifacts and the measurement of those artifacts using Flow Metrics®.
Kersten initially formulated the Flow Framework® in order to measure the flow of software delivery for his company, Tasktop. While looking at the value streams at Tasktop, Kersten identified the following four outcomes that he wanted to monitor:
- Value
- Cost
- Quality
- Happiness
He related these items to four Flow Items, which were the types of work done by Tasktop’s value streams. To track the progress of...